Terms and conditions

1. About these terms

These terms and conditions ("Terms") govern your use of the Factory East website (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Factory East is a grassroots charity based in East London. References to "we", "us", and "our" mean Factory East unless stated otherwise.

2. Use of the website

You may use the Site for lawful purposes only. You agree not to misuse the Site, attempt to gain unauthorised access to our systems or data, introduce malware, or use automated means to scrape or overload the Site without our prior written consent.

We may suspend or restrict access to the Site where we reasonably believe these Terms have been breached or where necessary for security, maintenance, or legal reasons.

3. Information on the Site

We aim to keep information on the Site accurate and up to date. However, content is provided for general information only and may change without notice. Nothing on the Site constitutes professional advice (including legal, financial, or medical advice). You should seek appropriate professional advice before relying on any information.

4. Donations and third-party payment services

Where we offer links or buttons to make donations (for example via PayPal or other payment providers), those transactions are processed by the relevant third party under their own terms and privacy policies. We are not responsible for the operation of third-party payment platforms.

If you have a query about a donation or refund, please contact us using the details on our contact page, and we will do our best to assist or direct you appropriately.

5. Intellectual property

Unless otherwise stated, we or our licensors own the copyright and other intellectual property rights in the Site and its content (including text, graphics, logos, images, and design). You may view and print pages from the Site for your personal, non-commercial use. You must not copy, modify, distribute, or exploit our content for commercial purposes without our prior written permission, except as permitted by law.

6. Links to other websites

The Site may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of third-party sites. Your use of linked sites is at your own risk and subject to their terms.

7. Limitation of liability

To the fullest extent permitted by applicable law, we exclude all liability for any loss or damage arising from your use of, or inability to use, the Site, including indirect or consequential loss, except where such exclusion is not permitted by law (for example, liability for death or personal injury caused by negligence, or fraud).

The Site is provided on an "as is" and "as available" basis. We do not warrant that the Site will be uninterrupted or error-free.

8. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will be revised when we do so. Continued use of the Site after changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

9. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from or related to these Terms or your use of the Site, subject to any mandatory rights you may have under local consumer law.